Write the reminder you've been putting off. Pick a tone, fill in the invoice, copy a message that sounds like you — warm, specific, and hard to ignore.
of freelancers get paid late at least occasionally — you're not being difficult by following up.
median time a text message is read, versus hours or days for email. A channel switch often beats a firmer tone.
the owed amount collectible on late B2B invoices under California SB-988, where a late fee applies.
Be specific and assume good intent. Name the invoice number and exact amount, restate the due date, give a one-tap way to pay, and keep it to three sentences. "Just a friendly nudge that invoice #1042 for $1,800 was due last Tuesday — no rush, pay here whenever convenient" works because it's warm and impossible to misread. Vague messages like "following up on our arrangement" get vague replies.
First reminder 1–3 days after the due date — most late invoices are forgetfulness. Escalate every week or so: friendly at day 3, firm at day 7, final with a deadline at day 14. Then pause. Relentless daily reminders damage the relationship faster than the lateness does.
Only if your contract or proposal already says so — then mention it once, factually, in the final notice ("per our agreement, invoices past 14 days accrue 1.5%/month"). Common practice is 1–1.5% per month. In California, SB-988 makes late B2B invoices collectible at up to 2× the owed amount when a late fee applies — but the fee must be in writing up front.
Five things: the invoice number, the exact amount, the original due date, a direct payment link, and a soft deadline if it's a later reminder. A clear subject line ("Invoice #1042 — gentle reminder") so it isn't mistaken for spam. And your name — reminders from a person get answered; reminders from "Accounts Receivable" get archived.
Texts get read in minutes and feel personal — but keep them under 300 characters and only text clients who've given you their number for work. Email is the safer default and better for attaching paperwork. The strongest sequence is email first, then a short text if it goes quiet past a week.
PoliteDue sends reminders like these automatically — by text and email, in your tone, the moment an invoice goes late. Early access from $9/mo.
No spam. One email when PoliteDue is ready.